Repair process
Possibility 1:
With a one-to-one repair, you can remove your defective part yourself or have it removed. Print out the repair form , fill it in, or send it to us completed via email. You then send us your defective part, well-packaged, along with the repair form. Upon receipt, your part will be disassembled by hand, cleaned, inspected, measured, and finally assessed for repairability. You will then receive a letter detailing the defects of your part and can decide at your leisure how you wish to proceed. If you decide to proceed with the repair, payment can be made via bank transfer or PayPal. After successful repair, we will return your part to you very well-packaged. Our processing time is typically 1-2 business days. However, during periods of high demand, processing times may be longer.
Possibility 2:
Come to us with the entire vehicle by appointment, we will remove and install the part and repair the defective spare part according to the agreed costs. Each spare part is carefully and completely dismantled by hand, cleaned, measured and reassembled from scratch.